It's one thing to understand your benefits, but it's another to make them work for you. Of course you want to get the most from your benefits and that comes by being armed with the right information.  Having been in the insurance industry for over 10 years - and having been managing my lupus for over 25 - knowing the how to ask the right questions gets you the best results.

Don't guess at your medical coverage!  Take time to ensure you understand your Summary Plan Description (SPD) before you call for additional information. 
Evaluation (30-45 minutes)

Needs assessment:
Review of problem areas, technology obstacles, education on insurance.

Coaching and Assistance
  • Understanding coordination of benefits
  • Tracking your insurance claims
  • Navigating online benefit accounts
  • Protected Health Information forms

Action Plan
  • Create an insurance tracking system
  • Create an accessible personalized list of care providers and their information.
  • How to document who you've talked to.

Further assistance (included)
Two 15 minute phone or email consultations regarding outstanding issues

Follow up contact
2 weeks from meeting date
Investment Return

Save Time
  • Anticipate annual insurance updates.  (request for other insurance
    information).
  • Less time investigating insurance charges.  (know what charges should look like and if they make sense).
  • Central location for medical files for you and your family. 

Save Money
  • Ask questions using industry specific terminology
  • Be able to read your explanation of benefits and check for errors

Broader knowledge base
  • Know the right questions to ask to get the most complete answer from insurance representatives.
  • Less time trying to figure out what the issues is and more time resolving it.
  • Information is your best ally!
  • ​